Support
Need help with one of our apps?
We’re happy to help.
If you’re having trouble with one of our apps, have a question, or want to report an issue, please contact us.
Email:
support@ladyphoenixendeavors.com
To help us troubleshoot faster, please include:
- Device model (example: iPhone 15)
- iOS version
- What happened
- Steps to reproduce the issue (if possible)
FAQ
What is Randy Rollers?
Randy Rollers is a fun social dice game designed to spark conversations, laughter, and shared experiences. Choose a pack, roll the dice, and see where the results lead.
How do I play?
1. Choose a pack.
2. Tap Roll the Dice
3. Read the result shown on the screen.
4. Follow the prompt or answer the question.
5. Roll again whenever you’re ready.
There are no winners or losers—just great conversations and memorable moments.
Do I need an internet connection?
No. Randy Rollers is designed to work offline after it has been installed.
Is Randy Rollers free?
The app includes free content to get started. Additional packs may be available as optional purchases.
How do I unlock additional packs?
Additional packs can be purchased in the app through your device’s app store. Once purchased, they are permanently linked to the account used for the purchase.
I purchased a pack, but it appears locked.
Try the following:
1. Make sure you are signed in to the same account used for the purchase.
2. Close and reopen the app.
3. Use the Restore Purchases option if available.
If the problem continues, please contact support.
Is Randy Rollers intended for children?
Randy Rollers is designed primarily for teens and adults. Some packs may contain topics intended for mature audiences, depending on the pack selected.
Parents should review pack descriptions before allowing younger players to use the app.
Will more packs be added?
Yes. New packs may be released over time, including conversation starters, party games, relationship-focused packs, humor packs, and other themed experiences.
Does Randy Rollers collect personal information?
Randy Rollers does not require you to create an account to play.
Information may be collected by the app stores to process purchases, but Randy Rollers itself is designed to keep data collection to a minimum.
For complete details, please see our Privacy Policy.
Celestial Swap and Puppy Swap
Is internet required?
No – Celestial Swap and Puppy Swap can be enjoyed offline after initial download.
Are there ads?
No.
Is AI used during game play?
No.
Are these games easy to use?
Yes – these games should be easy for a toddler on up to any age!
Does Celestial Swap or Puppy Swap collect personal information?
No.
Can I send feedback or suggestions?
Absolutely — we’d love to hear from you.